FAQ's



My Account & ROES Ordering System

I'm a current customer of Simply Canvas, do I need to re-register?
No. All of your information has been transferred over to our new system.

I'm a New User. What is my account number?
Once your first order is placed, our computer system will automatically generate an account number which we will promptly email to you.

Do I need an account number to place my first order in ROES?
To place your first order in Roes, you simply need your log in and password that has been approved by Simply Color Lab. We ask that all new registrants submit their first order in ROES as a "new user." Once your first order has been received and invoiced, you will then receive a computer generated Account Number by email.

Can you look up my log in and password information if I have forgotten it?
Yes, please call us or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. and we will happily look up your account information.

If I already have the ROES software with another lab, do I still need to launch yours?
Yes, you will need to still launch our software so that your order comes to us for processing.

Will I receive confirmation once my order has been received?
When submitting your order through ROES, you should receive a message "confirmation sent thank you" once your order has been sent from the queue. Please do not exit out of your ROES system until you receive this message. Also, once we receive your order and invoice it, you will receive an email stating that your order has been received, invoiced and is entering our Printing Department. If you have not received an email invoice within 24 hours of submitting your order through ROES (48 hours if placed on a weekend or holiday), please call our Customer Service Representatives to verify receipt of your order.

Do you work with consumers?
Simply Color Lab is a pro-only lab and must approve all submitted customer registrations as professional photographers.

Can I view my Order History online?
Yes. Our order history is now available online.

Can I view and submit images from previous orders? Unfortunately, the ROES ordering system does not allow customers to view images from past orders. While Simply Color Lab does have the capability to look up your past order, we kindly ask that all new orders be re-submitted to ensure that all specifications listed are current and that each new order receives a number for tracking purposes. We do not store images on file for pro-longed periods of time as images are exclusively used for your private printing purposes.

What if I need to cancel an order?
If an order has been accidently submitted more than once, please call Customer Experience immediately to verify and void the duplicate order(s). If you have to cancel an order for any reason, please call us within 24 hours of placing your order. If your order has already been charged, we can refund the account. If It has been printed, we cannot cancel your order due to the custom nature of the product.

Do the files go directly to print once I place my order?
All images will be viewed and verified for correct set up, contrast and color by Simply Color Lab print technicians before being submitted for production. If they have a question or concern with your file, you will be contacted before your image is sent to our Print Lab.

How do I upload my image in ROES?
To upload images into ROES, images will first need to be placed in a folder, then you can select “Get Images” to search your computer files. Once you have selected your images, please drag and drop them into ROES.

General Printing Questions

What kind of printers do you use?
We use the Epson 11880's and Epson genuine Ultrachrome inks. The ink will not fade for generations, and is rated to last 100 years.

What kind of papers do you use?
We offer Traditional Papers: Linen, Glossy, Luster, and Metallic. We also offer Hahnemuhle papers in Bayrta, Pearl, Bamboo, Photo Rag Bright White, Photo Rag, Sugar Cane, German Etching and Torchon.

What is the largest paper size you can print?
We can print sizes ranging from wallets to 43 x 100. Gallery wrapped canvas prints range from a 6x6 up to a 56x120. If you happen to have a custom size, please use our custom size calculator located on our pricing page.

What is the archival life of a photo print?
All of our papers have been tested for their archival quality and are predicted to last 85-100 years. All of our prints are also spayed with a UV protective coating.

What type of canvas do you use?
Our canvas is a high quality, water resistant poly-cotton blend. It has a PH neutral, acid free coating with a pure white point. This allows for greater consistency from print to print.

Are your canvas prints archival?
Every aspect of our prints are archival from the canvas and gesso to the ink and UV coating, all predicted to last 85-100 years.

Do you consider your canvas process giclee?
Yes, our process is giclee. Giclee is the process of making fine art prints from a digital source using ink-jet printing.

What material are my images printed on if I order Photo Stand Displays?
Images are printed onto a bright white photo banner material. 

File Color Space Information

What color space do you use?
We accept Adobe RGB, sRGB and Pro Photo color spaces. We prefer files to be left in their native color space. There is no need to convert between color spaces, which could cause inaccurate colors.

Do you use a color profile and is the profile available for download?
Yes, we do have a soft proofing profile that you can use to adjust your files. This allows you to proof your files under our printing conditions. Our soft proofing profile is both Mac and PC compatible. To locate, go to "The Goods" and choose "Simply Canvas Gallery Wraps". The download link is to the right of the image.

When saving a file, do I need to embed Simply Color Lab profile?
No. You do not want to embed our profile. You want to only view and adjust your images under the profile.

How do I know if my color is going to match what I see on my screen?
The first and most important step is to verify that your monitor is calibrated with a professional calibration device. If your monitor is calibrated, you will not see much shift in color. Most of the color shift occurs when your monitor is not calibrated. If you are nervous about color, you are more than welcome to request a test print for a small fee.

Basic Product Production

What is the largest paper print that can be produced?
Simply Color Lab offers sizes ranging from wallets to 43x100".

Is there any type of protectant applied to the print?
A Water based UV coating. †It maintains the original integrity of the paper increasing the durability against scratching and damage while extending the life of the print.

What is the largest canvas size that can be produced?
Simply Color Lab offers sizes ranging from 6x6" to 56x120". Please check our canvas product list to see all available sizes.

What is the difference between the "hanging hardware" and the "black paper"?
The hanging hardware is a heavy duty wire that is across the back of the frame, which allows the print to hang flush along the wall. Adding hanging hardware to your canvas print allows it to be ready for display as soon as you or your customer receives it. Black paper covers the back of the print for a more finished look with a sawtooth hanger. The price of the hanging hardware is $5 and the black paper with sawtooth is $10.

Are the canvas prints sprayed with any type of protectant?
Yes, all of our prints are sprayed with a UV protectant that will protect your print from fading and cracking for many years to come.

What size stretcher frames do you offer?
Our standard stretcher frame is 1 1/2 inches. We also offer a 3/4 thin frame and a 2 1/2 inch frame.

What if my canvas print loosens overtime?
Don't be alarmed. Simply Color Lab can send you small bottle of retention spray. Spray a light, even coat on the back of the print. Once the retention spray has dried, the canvas will tighten back to its original state.

What is the largest banner size that can be produced?
We can print as large as a 60x144 inch banner.

Can we order Replacement Banners?
Replacement Banners are available for purchase. Stands can be purchased separately as well. For more information on Stands, Replacement Banners, Custom Banners, and additional pieces, please view the Photo Stand Display Product Page.

How do I replace my Banner?
To replace a banner with the retractable stand, please view our video tutorial or send your stand back to us and we'll switch them out.

Can I get a print on canvas without a frame?
Simply Color Lab offers rolled Non-Stretched canvas prints and Non-Stretched canvas prints mounted on Masonite.

Can I frame my gallery-wrapped canvas print?
Of course! Simply Color Lab offers beautiful Floating Frames that are available in different styles and colors. Our frames leave a 1/2" space between the canvas and the edge of the frame to preserve the three dimensional look of the canvas. Each hand-made frame is available for prints ranging from 8x10" to 40x60" and any size in between at no extra charge.

Product Turnaround and Delivery

How will know if my order has been shipped?
Once your order has been shipped, you will receive an email confirmation including your order details and FedEx tracking number.

What is the estimated delivery of the products?
Your invoice will show an estimated ship date based on production time and the shipping method you selected. Depending on your location, please allow an average of 2-5 business days for FedEx ground shipping.

Does Simply Color Lab "drop ship" to clients?
Yes. We can drop-ship orders at no additional cost and we will not place any type of invoice or Simply Color Lab labeling in or on the box. When placing your order in ROES, simply enter your client's information in the drop ship section of ROES.

What is your turnaround time?
All turn-around times are estimated based on standard in-house processing. Turn-around times may increase during sales and holidays. To view a specific product’s estimated turnaround time, visit its product page.

If you need your products quickly, we do offer a 100% rush. Please contact our Customer Service Team at 877-803-6366 for more information.

*Delivery time is estimated based on the shipping method chosen by the customer.
 
Are the turnaround times for the U.S. and Canada the same? 
While the in-house turnaround times remain the same, please expect 1-5 business days for U.S. FedEx ground shipping, and 1-4 business days for Canadian Shipping.


Expect 1-5 business days for U.S. FedEx ground shipping.
Expect 1-4 business days for Canadian Shipping.

Paper Prints & Packaging Canvas Products
Metal Prints and Stands
Framing and Mounting Options
Press Printed Products
Folios, Cases and Boxes

Canvas Backdrops

Photo Banners Discounted Samples

Paper Prints & Packaging

Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
100% Digital Simply Vivid Prints (Color Corrected) Monday Wednesday 1-5 Business Days
Tuesday Thursday 1-5 Business Days
Wednesday Friday 1-5 Business Days
Thursday Monday 1-5 Business Days
Friday Tuesday 1-5 Business Days
Saturday/Sunday Wednesday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
100% Digital Vivid Prints
(Non-Color Corrected)
Monday Tuesday 1-5 Business Days
Tuesday Wednesday 1-5 Business Days
Wednesday Thursday 1-5 Business Days
Thursday Friday 1-5 Business Days
Friday Monday 1-5 Business Days
Saturday/Sunday Tuesday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
100% Digital Fine Art Prints Monday Wednesday 1-5 Business Days
Tuesday Thursday 1-5 Business Days
Wednesday Friday 1-5 Business Days
Thursday Monday 1-5 Business Days
Friday Tuesday 1-5 Business Days
Saturday/Sunday Wednesday 1-5 Business Days

Product

Order by
5 p.m. EST

Order Shipped By
(estimated)
Delivery Time*
Circle Prints
Monday Wednesday 1-5 Business Days
Tuesday Thursday 1-5 Business Days
Wednesday Friday 1-5 Business Days
Thursday Monday 1-5 Business Days
Friday Tuesday 1-5 Business Days
Saturday/Sunday Wednesday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By

Delivery Time*
Simply Vivid Print Proof Books Monday Tuesday 1-5 Business Days
Tuesday Wednesday 1-5 Business Days
Wednesday Thursday 1-5 Business Days
Thursday Friday 1-5 Business Days
Friday Monday 1-5 Business Days
Saturday/Sunday Tuesday 1-5 Business Day

Canvas Products

Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Simply Canvas Gallery Wraps Monday Thursday 1-5 Business Days
Tuesday Friday 1-5 Business Days
Wednesday Monday 1-5 Business Days
Thursday Tuesday 1-5 Business Days
Friday Wednesday 1-5 Business Days
Saturday/Sunday Thursday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Canvas Clusters Monday Thursday 1-5 Business Days
Tuesday Friday 1-5 Business Days
Wednesday Monday 1-5 Business Days
Thursday Tuesday 1-5 Business Days
Friday Wednesday 1-5 Business Days
Saturday/Sunday Thursday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Canvas Floating Frames Monday Friday 1-5 Business Days
Tuesday Monday 1-5 Business Days
Wednesday Tuesday 1-5 Business Days
Thursday Wednesday 1-5 Business Days
Friday Thursday 1-5 Business Days
Saturday/Sunday Friday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Canvas Backdrops Monday Thursday 1-5 Business Days
Tuesday Friday 1-5 Business Days
Wednesday Monday 1-5 Business Days
Thursday Tuesday 1-5 Business Days
Friday Wednesday 1-5 Business Days
Saturday/Sunday Thursday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Non-Stretched Canvas Monday Thursday 1-5 Business Days
Tuesday Friday 1-5 Business Days
Wednesday Monday 1-5 Business Days
Thursday Tuesday 1-5 Business Days
Friday Wednesday 1-5 Business Days
Saturday/Sunday Thursday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Masonite Mounted Canvas Monday Thursday 1-5 Business Days
Tuesday Friday 1-5 Business Days
Wednesday Monday 1-5 Business Days
Thursday Tuesday 1-5 Business Days
Friday Wednesday 1-5 Business Days
Saturday/Sunday Thursday 1-5 Business Days

Metal Prints and Stands

Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Metal Prints Monday Wednesday 1-5 Business Days
Tuesday Thursday 1-5 Business Days
Wednesday Friday 1-5 Business Days
Thursday Monday 1-5 Business Days
Friday Tuesday 1-5 Business Days
Saturday/Sunday Wednesday 1-5 Business Days

Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Metal Stands & Mounted Metal Prints Monday Friday 1-5 Business Days
Tuesday Monday 1-5 Business Days
Wednesday Tuesday 1-5 Business Days
Thursday Wednesday 1-5 Business Days
Friday Thursday 1-5 Business Days
Saturday/Sunday Friday 1-5 Business Days


Framing and Mounting Options

Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Canvas Floating Frames Monday Thursday 1-5 Business Days
Tuesday Friday 1-5 Business Days
Wednesday Monday 1-5 Business Days
Thursday Tuesday 1-5 Business Days
Friday Wednesday 1-5 Business Days
Saturday/Sunday Thursday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Paper Print Frames
Monday Next Monday 1-5 Business Days
Tuesday Next Tuesday 1-5 Business Days
Wednesday Next Wednesday 1-5 Business Days
Thursday Next Thursday 1-5 Business Days
Friday Next Friday 1-5 Business Days
Saturday/Sunday Next Monday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Circle Print Frames Monday Next Monday 1-5 Business Days
Tuesday Next Tuesday 1-5 Business Days
Wednesday Next Wednesday 1-5 Business Days
Thursday Next Thursday 1-5 Business Days
Friday Next Friday 1-5 Business Days
Saturday/Sunday Next Monday 1-5 Business Days

Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Mounted Paper Prints Monday Wednesday 1-5 Business Days
Tuesday Thursday 1-5 Business Days
Wednesday Friday 1-5 Business Days
Thursday Monday 1-5 Business Days
Friday Tuesday 1-5 Business Days
Saturday/Sunday Wednesday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Roundouts Monday Next Monday 1-5 Business Days
Tuesday Next Tuesday 1-5 Business Days
Wednesday Next Wednesday 1-5 Business Days
Thursday Next Thursday 1-5 Business Days
Friday Next Friday 1-5 Business Days
Saturday/Sunday Next Monday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Standouts Monday Wednesday 1-5 Business Days
Tuesday Thursday 1-5 Business Days
Wednesday Friday 1-5 Business Days
Thursday Monday 1-5 Business Days
Friday Tuesday 1-5 Business Days
Saturday/Sunday Wednesday 1-5 Business Days
Product

Order by
5 p.m. EST

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Shipped By
Delivery Time*
Multi-Opening Mats Monday Next Monday 1-5 Business Days
Tuesday Next Tuesday 1-5 Business Days
Wednesday Next Wednesday 1-5 Business Days
Thursday Next Thursday 1-5 Business Days
Friday Next Friday 1-5 Business Days
Saturday/Sunday Next Monday 1-5 Business Days

Press Printed Products

Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Fine Art Books Monday Next Monday 1-5 Business Days
Tuesday Next Tuesday 1-5 Business Days
Wednesday Next Wednesday 1-5 Business Days
Thursday Next Thursday 1-5 Business Days
Friday Next Friday 1-5 Business Days
Saturday/Sunday Next Monday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Simply Accordion Books Monday Thursday 1-5 Business Days
Tuesday Friday 1-5 Business Days
Wednesday Monday 1-5 Business Days
Thursday Tuesday 1-5 Business Days
Friday Wednesday 1-5 Business Days
Saturday/Sunday Thursday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
except during holidays
Standard Cards, Magnets & Stickers Monday Wednesday 1-5 Business Days
Tuesday Thursday 1-5 Business Days
Wednesday Friday 1-5 Business Days
Thursday Monday 1-5 Business Days
Friday Tuesday 1-5 Business Days
Saturday/Sunday Wednesday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
except during holidays
Die-Cut Cards, Magnets & Stickers Monday Next Monday 1-5 Business Days
Tuesday Next Tuesday 1-5 Business Days
Wednesday Next Wednesday 1-5 Business Days
Thursday Next Thursday 1-5 Business Days
Friday Next Friday 1-5 Business Days
Saturday/Sunday Next Monday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
except during holidays
Standard Magnet & DVD Select Cards Monday Wednesday 1-5 Business Days
Tuesday Thursday 1-5 Business Days
Wednesday Friday 1-5 Business Days
Thursday Monday 1-5 Business Days
Friday Tuesday 1-5 Business Days
Saturday/Sunday Wednesday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Die-Cut Magnet Select Cards Monday Next Monday 1-5 Business Days
Tuesday Next Tuesday 1-5 Business Days
Wednesday Next Wednesday 1-5 Business Days
Thursday Next Thursday 1-5 Business Days
Friday Next Friday 1-5 Business Days
Saturday/Sunday Next Monday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
except during holidays
Pop-Up Cards Monday Next Monday 1-5 Business Days
Tuesday Next Tuesday 1-5 Business Days
Wednesday Next Wednesday 1-5 Business Days
Thursday Next Thursday 1-5 Business Days
Friday Next Friday 1-5 Business Days
Saturday/Sunday Next Monday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Standard Multi-Sample Press Packs Monday Wednesday 1-5 Business Days
Tuesday Thursday 1-5 Business Days
Wednesday Friday 1-5 Business Days
Thursday Monday 1-5 Business Days
Friday Tuesday 1-5 Business Days
Saturday/Sunday Wednesday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Die-Cut Multi-Sample Press Packs Monday Next Monday 1-5 Business Days
Tuesday Next Tuesday 1-5 Business Days
Wednesday Next Wednesday 1-5 Business Days
Thursday Next Thursday 1-5 Business Days
Friday Next Friday 1-5 Business Days
Saturday/Sunday Next Monday 1-5 Business Days

Folios, Cases and Boxes

Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Super Folios
(all cover types)
Monday Thursday 1-5 Business Days
Tuesday Friday 1-5 Business Days
Wednesday Monday 1-5 Business Days
Thursday Tuesday 1-5 Business Days
Friday Wednesday 1-5 Business Days
Saturday/Sunday Thursday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
DVD Folios
(all cover types)
Monday Thursday 1-5 Business Days
Tuesday Friday 1-5 Business Days
Wednesday Monday 1-5 Business Days
Thursday Tuesday 1-5 Business Days
Friday Wednesday 1-5 Business Days
Saturday/Sunday Thursday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
DVD Select Cards Monday Wednesday 1-5 Business Days
Tuesday Thursday 1-5 Business Days
Wednesday Friday 1-5 Business Days
Thursday Monday 1-5 Business Days
Friday Tuesday 1-5 Business Days
Saturday/Sunday Wednesday 1-5 Business Days


Canvas Backdrops

Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Canvas Backdrops Monday Thursday 1-5 Business Days
Tuesday Friday 1-5 Business Days
Wednesday Monday 1-5 Business Days
Thursday Tuesday 1-5 Business Days
Friday Wednesday 1-5 Business Days
Saturday/Sunday Thursday 1-5 Business Days

Photo Banners

Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Photo Banners Monday Thursday 1-5 Business Days
Tuesday Friday 1-5 Business Days
Wednesday Monday 1-5 Business Days
Thursday Tuesday 1-5 Business Days
Friday Wednesday 1-5 Business Days
Saturday/Sunday Thursday 1-5 Business Days

Discounted Samples

Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Sample Albums Monday Next Monday 1-5 Business Days
Tuesday Next Tuesday 1-5 Business Days
Wednesday Next Wednesday 1-5 Business Days
Thursday Next Thursday 1-5 Business Days
Friday Next Friday 1-5 Business Days
Saturday/Sunday Next Monday 1-5 Business Days
Product

Order by
5 p.m. EST

Order
Shipped By
Delivery Time*
Frame Sample Corner Sets Monday Next Monday 1-5 Business Days
Tuesday Next Tuesday 1-5 Business Days
Wednesday Next Wednesday 1-5 Business Days
Thursday Next Thursday 1-5 Business Days
Friday Next Friday 1-5 Business Days
Saturday/Sunday Next Monday 1-5 Business Days

Canvas File Prep Specifics

How do I need to prep my files for canvas printing?
The first step is to correctly setup your file for printing. Whatever your target size is for the front face of the canvas, you want to add an additional 4 inches for the height and the width. This will create a 2 inch border on each side for the wrap of the canvas. Second, pull your guide lines for your rulers in Photoshop 2 inches from each edge. This will create the template for your target size. Anything inside the guides will be on the front face of the canvas. Anything outside the lines will be the wrap of the canvas. Third, drag your image into the template and adjust the image to the cropping of your choice. Use the guides for placement of your image. For example, if you are ordering a 16x20, the file would need to be set up as a 20x24 at 100ppi.

What size file do I need for canvas printing?
We need you to size your images to your target size at 100ppi. Do not forget to add the additional 4 inches to create a 2inch border on each size for the wrap of the canvas!

Why 100ppi?
The nature of printing on canvas with inkjet technology allows us to create extremely sharp prints from lower resolution files. We use the best RIP (Raster Image Processing) software for final output and sizing. 100ppi files work best for both quality and workflow.

What type of adjustments do I need to make to my files for canvas prints?
Treat your files in the same manner you treat your paper prints. If you do all your color correcting and adjustments yourself, by all means treat your files for Simply Color the same. If normally your lab does the adjustments for you, no fear! Our printing technicians in the printing department will do the adjustments for you.

If the frame is 1.5 inches thick, why do I need to add two inches on each side of my file ?
We have you add 2 inches on each side because a 1/2" from each edge will wrap around the back of the frame where it is stapled and assembled.

If I order a split panel, how do I need to set up the file?
Setting up a split panel can be tricky. First determine your overall target size for the front face of the canvas. Second, decide how you want to split your image. You can split your image into even panels or uneven panels. Once you have decided how many panels you want, pull guides at each dimension where the panel will split. Third, remember to add an additional 4 inches to your height and width for the outside wrap of your images. Fourth, pull additional guides two inches from each original guide that you placed to split the image. Then crop each panel of the image using the adjusted guides. Simply Color Lab does offer a split image set-up service including a digital proof sent via email for a flat fee of $25.00.

Fine Art Paper, Simply Vivid™ Prints File Prep

What type of files would you prefer for paper prints?
Simply Color Lab prefers that you submit your images as jpg's when uploading your files. If you have a question about a file type, feel free to contact us for more information. 
Canvas files should be a minimum of 100ppi at target dimensions.
Paper print files should be a minimum of 200ppi at target dimensions.
Vivid Prints and Press product files should be a minimum of 300ppi at target dimensions.

Do we scan negatives?
To ensure a high level quality print, Simply Color Lab only accepts digital files.

Do you offer color correction?
Color Correction is Free on Fine Art and Canvas prints and charged by the print for Vivid Prints. Press Printed Accordion Books and Super Mini Accordion Books are color corrected at a rate of 1.50 per panel. Press Printed Fine Art Books are color corrected at a rate of $1.50 per side. Our printing technicians can also retouch your photos and complete Photoshop work for a small fee.

Can I do my own color correcting?
If you choose to color correct your own images we highly recommend downloading and previewing your images using our soft proofing profiles on a correctly calibrated monitor. If you choose to have Simply Color Lab correct your file, our trained printing experts will print for best possible color and density. Color and density is subjective and prints may appear differently under varied lighting conditions. Reprints due to color and density will be reviewed on a per print basis and may, at our request, require a matched paper print to be supplied to insure satisfaction.

Do I need to set up my files before ordering it in the ROES ordering software?
We highly suggest that you set up your files in Photoshop before ordering it in ROES. This way you can check to make sure that all of your files are set up properly.

What file format should I submit files?
We prefer a high level JPG (quality 12).

Will my image be pixilated?
Absolutely not! If your file is crisp going in, it will be crisp coming out, as long as the dpi is correct. We need your file to be sized at actual size 100ppi for Canvas, 200ppi for Fine Art Prints, and 300ppi for Vivid Prints, Press Printed Products, and Specialty Photo Products.

Hanging Hardware Options

Simply Canvas Gallery Wraps
Open back with hanger    $5.00
Black paper with sawtooth    $10.00

Canvas Float Wraps
4X6, 5X7, 6X12, 6X20, 6X6, 8X10, 8X30, 8X8, 11X14, 12X12, 12X18

                  Mounting Hardware      $10.00

                  Cleat     $4.00

10X20, 10X40, 12X24, 16X16, 16X20, 16X24, 18X36

                  Mounting Hardware      $10.00

                  Cleat     $6.00

20X20 and larger

                  Mounting Hardware      $10.00

                  Cleat     $8.00

Simply Metal™ Prints
4X6, 5X7, 6X6, 6X12, 8X8, 8X10, 6X20, 12X12, 11X14

                 Mounting Hardware      $10.00

                  Cleat     $4.00

10X20, 12X18, 12X24, 8X30, 16X16, 16X20, 16X24, 10X40

                  Mounting Hardware      $10.00

                  Cleat     $6.00

18X36, 20X20, 20X30, 24X24

                  Mounting Hardware      $10.00

                  Cleat     $8.00

24X30, 24X36, 30X30, 30X40

                  Mounting Hardware      $10.00

                  Cleat     $11.00

CIRCLE PRINTS
8” and 11”

                  Mounting Hardware      $5.00

                  Cleat     $4.00

16” and 20”

                  Mounting Hardware      $5.00

                  Cleat     $8.00

Wood Prints

                  Mounting Hardware      $5.00

USA Shipping Costs

*Prices may vary for shipping when shipping to addresses outside of the contiguous U.S.


Paper Prints & Packaging
Canvas Products
Metal Prints and Stands
Framing and Mounting Options
Press Printed Products
Folios, Cases and Boxes

DVD Selects

Canvas Backdrops Photo Stands
Discounted Samples
Print Wraps

Canvas Blocks

Wood Prints Canvas Connectibles Acrylic Prints

Shipping Cost for 100% Digital Paper Prints*

Product # of Prints
Shipping Price
Vivid Prints & Vivid Print Proof Books 0-20 $8.95
Vivid Prints & Vivid Print Proof Books 21-50 $7.95
Vivid Prints & Vivid Print Proof Books over 50 $5.95
Fine Art Prints & Circle Prints $7.95

*See Framing & Mounting options for Framing & Mounting Shipping Prices

Shipping Cost for Gallery-Wraps & Masonite Mounted Canvas*

Canvas Size
Maximum Quantity at This Price Shipping Price
6x6 to 23x29
3* $14.95
24x30 to 29x39 3* $24.95
30x40 to 40x60
3* $39.95
41x61 or larger Custom Quote
Canvas Clusters 1 Cluster $14.95

*If ordering more than three wrapped canvases, add an extra $5 per wrapped canvas.

† If you order prints that fit within multiple shipping tiers, you will only be billed the price of the shipping on the largest print ordered. Flat rate shipping good for the Contiguous U.S. only. Flat rate shipping prices are good for Fed Ex Ground services only. APO addresses not included. Expedited shipping is available for additional cost. Standard shipping prices do not apply for shipments to Hawaii and Alaska. Shipping costs to these states will be calculated (based on size and quantities) after the order has been placed.

Shipping Cost for Other Canvas Products

Size
Maximum Quantity at This Price Shipping Price
Floating Frames
$10 per print additional to regular canvas shipping price
Non-Stretched Canvas
3 $10.00
Backdrops
Free*
Float Wraps** 4x6 to 10x20" $7.95 - (up to 3)
16x16 to 24x24" $14.95 - (up to 3)
24x30" and up $24.95 - (up to 3)

**If ordering more than three (3) Float Wraps, add an extra $5 per.
*Shipping is free within the Contiguous U.S. only. $20 Shipping to Alaska and Hawaii. Call Customer Service for a quote on International shipping costs.

Shipping Cost for Canvas Floating Frames

Size Quantity Shipping Price
8x10 to 23x29
1 $24.95†
24x30 to 29x39 1 $34.95†
30x40 to 40x60 1 $49.95†
41x61 and larger Custom Quote

† Each additional Floating-Framed Canvas will incur an additional $10 to your shipping cost. If you order prints that fit within multiple shipping tiers, you will only be billed the price of the shipping on the largest print ordered.

Shipping Cost for Metal Print

Print Size
Shipping Price*
Ornaments $6.95 up to 3
4x6 to 10x20 $6.95 up to 3
16x16 to 24x24 $14.95 up to 3
24x30 to 30x40 $24.95 up to 3

**Shipping prices are for up to three(3).  For each additional print in the order over a quantity of three(3), we will be charging $5.00 each. If you order prints that fit within multiple shipping tiers, your shipping price for the first three (3) will be based on the largest print ordered.

Shipping Cost for Paper Print Frames, Circle Print Frames, Roundouts & Multi-Opening Mats

Size Quantity Shipping Price
8x10 to 16x20
1 $14.95†
17x21 to 23x29
1 $24.95†
24x30 to 29x39 1 $35.95†
30x40 to 35x55 1 $45.95†
36x56 and larger Custom Quote
† Each additional Frame will incur an additional $10 to your shipping cost. If you order prints that fit within multiple shipping tiers, you will only be billed the price of the shipping on the largest print ordered.

Shipping Cost for Mounted Paper Prints, including Standouts & Print Mats*

Product # of Prints
Shipping Price
Vivid Prints & Vivid Print Proof Books 0-20 $8.95
Vivid Prints & Vivid Print Proof Books 21-50 $7.95
Vivid Prints & Vivid Print Proof Books over 50 $5.95
 
Fine Art Prints & Circle Prints $7.95

Shipping Cost for Press-Printed Products Cards, Stickers & Magnets†

Shipping Price*
$6.95

† Includes Magnet Select Cards, DVD Select Cards, Pop-Up Cards, Multi-Sample Packs & Marketing Kits

Shipping Cost for Other Press-Printed Products

Product Shipping Price
Accordion Books $6.95
Fine Art Books $9.95

Shipping Cost for Folios

Product Quantity Shipping Price
Super Folios & DVD Folios
1 to 3 $7.95
4 to 6 $11.22
7 to 9 $16.83

Shipping Cost for DVD Selects

Shipping Price*
$6.95

Shipping Cost for Canvas Backdrops

*Shipping is free within the contiguous U.S. for a limited time only. $20 Shipping to Alaska and Hawaii. Call Customer Service for a quote on International shipping costs.

Shipping Cost for Photo Stands

Product Quantity Shipping Price
Photo Stands
1 to 3 $9.95
4 to 6 $19.90
7 to 9 $29.85

Shipping Cost Discount Services and Samples

Product Shipping Price
Product Sample Kits Free
Paper Sample Albums $5.00
Frame Corner Sample Sets
$5.00


Shipping Cost Print Wraps™
Print Block Size Shipping Price (Max Quantity 3 covers at This Price)
Contiguous US Alaska & Hawaii
8X10 to 20x20 $14.95 Call for Quote
24x30 to 24X36 $24.95 Call for Quote
30x40 $39.95 Call for Quote

Shipping Cost Canvas Wraps™

Canvas Wrap Size Shipping Price (Max Quantity 3 covers at This Price)
Contiguous US Alaska & Hawaii
8X10 to 20x20 $14.95 Call for Quote
24x30 to 24X36 $24.95 Call for Quote
30x40 $39.95 Call for Quote


Shipping Cost Wood Prints/Heritage Woods

Wood Print Size Shipping Price (Max Quantity 3 covers at This Price)
Contiguous US Alaska & Hawaii
6x6 to 24x24 $14.95 Call for Quote
24x30 to 30X30 $24.95 Call for Quote
30x40 & 10x40 $39.95 Call for Quote
Wood Clusters 1 Cluster - $14.95 Call for Quote




Shipping Canvas Connectibles

1/8" -  Size Shipping Price (Max Quantity 3 covers at This Price)
Contiguous US Alaska & Hawaii
9 - 6x6"
$14.99 Call for Quote
9 - 12x12"
$19.99 Call for Quote
6 - 6x6"
$19.99 Call for Quote
6 - 12x12" $19.99 Call for Quote
4 - 6x6" $14.99 Call for Quote
4 - 12x12" $19.99 Call for Quote
4 - 6x6" - stair
$14.99 Call for Quote
4 - 12x12"- stair
$19.99 Call for Quote





Shipping Acrylic Prints


1/4" - Size Shipping Price (Each)
Contiguous US Alaska & Hawaii
4x6 - 6x6"
$6.99 Call for Quote
6x12 - 8x12"
$9.99 Call for Quote
8x30 - 12x12"
$13.99 Call for Quote
12x18 - 24x24" $17.99 Call for Quote
24x30 - 30x40" $39.99 Call for Quote

1" - Size Shipping Price (Each)
Contiguous US Alaska & Hawaii
4x6 - 5x7"
$6.99 Call for Quote
6x6 - 8x12"
$9.99 Call for Quote

Canadian Shipping Costs

Paper Prints & Packaging
Canvas Products
Metal Prints and Stands
Framed & Mounted Prints
Press Printed Products Folios, Cases and Boxes
Canvas Backdrops Photo Stands
Print Wraps Canvas Blocks Wood Prints Decorables
Canvas Connectibles Acrylic Prints

All products 30x40" and up in size
have to call in for a custom quote.


Shipping Cost for 100% Digital Paper Prints*

Product Shipping Price
Vivid Prints & Vivid Print Proof Books $19.99

Product Shipping Price
Fine Art Prints & Circle Prints $9.99

See Framing & Mounting options for Framing & Mounting Shipping Prices

Shipping Cost for Canvas Products

Product

Quantity

Shipping Price*

Gallery-Wraps, Non-Stretched
, Masonite-Mounted Canvas, Float Wraps

1 to 3

$29.99

4 to 6

$54.99

7 to 9

$79.99

Floating Frames

additional per print

$15.00



Product
Shipping Price
Canvas Clusters
$29.99
Backdrops $29.99 per drop

Shipping Cost for Metal Print

Product
Shipping Price
Metal Prints $24.99
Ornaments $9.99
Clusters $29.99

Shipping Cost for Framed Prints

Product Shipping Price
Floating Frames $24.99
Paper Print Frames
$24.99
Circle Print Frames $24.99
Roundouts $24.99
Multi-Opening Mats $24.99

Shipping Cost for Mounted Prints

Product Shipping Price
Mounted Paper Print
$9.99
Standouts
$9.99
Print Mats $9.99

Shipping Cost for Press-Printed Products

Order Price Shipping Price
Fine Art Books $19.99
Accordion Books
$19.99
Press Cards
$19.99
Magnets $19.99
Stickers $19.99
DVD Select Cards
$19.99

Pop-up Cards

$19.99
Multi-Sample Packs
$19.99
Marketing Kits $19.99

Shipping Cost for Folios

Product Shipping Price
Super Folios
$9.99
DVD Folios $9.99
DVD Selects $9.99

Shipping Cost for Canvas Backdrops

$29.99 per drop

Shipping Cost for Photo Stands

Product Shipping Price
Photo Stands
$9.99

Shipping Cost Print Wraps™

Product Quantity Shipping Price
Print Block
1-3 $29.99
4-6 $54.99
7-9 $79.99

Shipping Cost Canvas Blocks™

Product Quantity Shipping Price
Canvas Block
1-3 $29.99
4-6 $54.99
7-9 $79.99

Shipping Cost Wood Prints/Heritage Woods

Wood Prints Max Quantity at This Price Shipping Price
6x6 to 24x24 3* $24.99
24x30 to 30x30 3* $24.99
30x40 & 10x40 3* $24.99
Clusters $29.99

Decorable Products

Max Quantity at This Price

Shipping Price

Wood Design Cubes

3*

$24.99

Wood Coffee Table

3*

$24.99

Wood Side Table

3*

$24.99

Canvas Bench

1*

$24.99


Canvas Connectibles

Connectible Size Shipping Price (Max Quantity 3 covers at This Price)
9 - 6x6"
$34.99
9 - 12x12"
$39.99
6 - 6x6"
$39.99
6 - 12x12" $34.99
4 - 6x6" $34.99
4 - 12x12" $39.99
4 - 6x6" - stair
$34.99
4 - 12x12"- stair
$39.99





Shipping Acrylic Prints


1/4" - Size Shipping Price (Each)
4x6 - 6x6"
$34.99
6x12 - 8x12"
$39.99
8x30 - 12x12"
$49.99
12x18 - 24x30" $59.99
24x36 - 30x40" $99.99

1" - Size Shipping Price (Each)
4x6 - 5x7"
$34.99
6x6 - 8x12"
$39.99




Return Policy

What happens if I receive any products and they are damaged?
We would need you to take a photo of the damaged product or damaged packaging and email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it. . From there we will get in touch with you and correct this for you right away.

Customer satisfaction is top priority at Simply Color Lab. In all cases we will try to ensure that all customers receive excellent customer service. In some instances, it may be necessary for Simply Color Lab to replace or refund damaged products. Below are general guidelines that we follow in servicing our customers.

Notice of damaged merchandise must be submitted to Simply Color Lab in writing via email within 72 hours upon documented delivery date by the shipping courier. Damaged prints need to be returned to Simply Color Lab for inspection before refunds or replacements can be submitted. In some instances, Simply Color Lab may waive this requirement upon discretion. Upon contacting Simply Color Lab, further details on replacement procedures will be provided.† Please save all packing material, as it will be required by Fed Ex to inspect to determine if the package was damaged by them in shipping.

Simply Color Lab is not responsible for damage to prints after they have been delivered and caused by a third party. Damaged items that occur prior to or as a result of shipping and handling can be replaced for free once they are returned to Simply Color Lab.† Please email us images of the damaged prints if you can.† That can speed up replacement.

Conditions that are not acceptable reasons for replacement or refund include but is not limited to differences in color tones or hues than expected, smudging or scratches that occur due to handling, direct exposure to the elements such as heat and moisture, sizing discrepancies due to the 1/2" allowance we require, or late deliveries. Please handle your prints carefully. We cannot replace a print that is damaged from mishandling after you receive it.

Circle Prints

What is a Circle Print?
Circle Prints are unique, hard-to-find products; and we've got them! These prints can be created on any of our standard or fine art papers and can be mounted to add a beautiful, distinct look to any wall. The wide variety of sizes allows you to feature circle prints in small spaces, as bold accent pieces or as part of a collage.

Can I get a Circle Print with Fine Art paper? And is there a price difference?
Yes, all of our Circle prints have the option of traditional paper, or our Fine Art Paper which is slightly more expensive. All of our prices can either be found on SimplyColorLab.com under "The Goods" tab or on ROES.

What are the shipping costs for Circle Prints?

Contiguous United States
$7.95

Canada
prints: $9.99
framed: $24.99

Alaska, Hawaii and International
Please call Customer Service for a custom quote.

Fine Art Photo Books

What is a Simply Fine Art Book?
We sourced the highest quality papers and covers for our new line of albums. More substantial covers the thickest LayFlat papers and, as usual, more custom options make Simply Fine Art Books an affordable, high-end addition to your product line. Our Chunky Top albums are covered with real premium leather or 35 Fabric Bookcloths. You can also choose a printed cover on canvas (Matte or Luster finish) or metallic or matte paper.

Do you offer sample paper or sample cover swatches? 
Contact Customer Service to order your swatch books.

What paper options do you offer for the Simply Fine Art Books?
Every book comes with the thickest lay-flat papers available. Pick between our traditional matte paper or our premium paper Felt.

What sizes do you offer of your Simply Fine Art Books?
5x5, 8x8, 8.5x11, 11x8.5, 10x10, 8x12, 12x8, 12x12, 12x18

What is the binding method of the Fine Art Books?
The binding is technically called "side stitching." We use a large stitcher, sometimes referred to as an industrial stapler.

How many pages come with the initial price of a Simply Fine Art Book?
Prices include 10 pages (20 printed sides) of our Traditional Paper with a Paper Cover. You can use our ROES ordering system for additional cover and inside paper options.

Each additional side of Traditional Paper is $0.88. Each additional side of Premium Felt, Luster or Pearl Paper is $1.50.

Simply Accordion Books™

What are the various sizes and the number of images for the Simply Accordion Books™?

Super Mini Album™
• 2.5"x3.5" (21 folds / 42 Image panels) (22 panels on one side and 20 on the other)
• 3"x3" (15 folds / 30 Image panels) (16 panels on one side and 14 on the other)

Simply Slim Accordion™
• 2.5"x3.5" (7 folds / 14 Image panels) (8 panels on one side and 6 on the other)
• 3"x3" (5 folds / 10 Image panels) (6 panels on one side and 4 on the other)

Simply Stunning Accordion™
• 4"x6" (5 folds / 10 Image panels) (6 panels on one side and 4 on the other)

What kind of cover options do you have for accordion books?
We have over 35 cover options for all of our Accordion Books and Super Mini Albums which include 2 Printed Paper Cover Options, 35 Fabrics, and 2 Leathers. All of them can be viewed here. All covers are high quality and super sturdy, with a finished depth of approximately ½” (1/4” for each side) without the pages added.

What paper options are available for Accordion Books and Super Mini Albums?
The paper options are as follows; Pearl White, Gloss, and Bright Linen. Click here to view our papers on the Accordion Books information page.

What paper options are available for UV coating with Accordion Books? 
Only Pearl White and Gloss are available for UV coating. Click here for all paper options.

Where is the option to have magnets to help keep my Simply Accordion Books™ and Super Mini Albums™ closed?
Every Simply Accordion Book™ and Super Mini Album™ comes with magnets built in for free.

What is the turnaround for Simply Accordion Books™ and Super Mini Albums™?
3 business days

What are the packaging options for Simply Accordion Books™ and Super Mini Albums™?
Organza Presentation Bags are available for each book.

What is the shipping cost on Simply Accordion Books™ and Super Mini Albums™?
$6.95 Shipping on Simply Accordion Books™ or Super Mini Album™.

Can I get color correction on my Simply Accordion Book™ or Super Mini Album™? What are the costs?
Yes, color correction is available for $1.50 per image panel.

What printing specs should I know for Simply Accordion Books™ and Super Mini Albums™?
Templates are available online and the files should be set up at 300ppi minimum.

Where do I order Simply Accordion Books™ and Super Mini Albums™?
Orders can be placed directly in Roes. You can download templates for each book and set them up yourself before ordering in ROES or order directly in ROES. Templates can be downloaded here.

Roundouts™

What is a Roundout™?
Roundouts are a new way to display your images. This exclusive Simply Color Lab creation takes your image and makes it appear as though it is floating right off the wall in a 2 1/2" solid wood framing base.

In what sizes are Roundouts™ available?
We offer 8x10, 11x14, 16x20, 20x30 and 24x30.

What colors do Roundouts™ come in?
Roundouts come in Black, White and Brown Wood Grain.

What is the turnaround time on Roundouts™?
The turnaround time is five business days in-house, plus shipping time.

Can I get a Roundout™ with Fine Art paper and is there a price difference?
Yes, all of our Roundouts™ have the option of Traditional Paper or for a bit more money, Fine Art Paper. All of our prices can either be found on SimplyColorLab.com under the "How Much?" tab or within the ROES ordering system.

What type of files would you prefer for Roundouts™?
Roundout™ files should be a minimum of 200 PPI at target dimensions.

Do you have sizing templates available for Roundouts™?
Yes. Visit the Get Started Page to find sizing templates for Roundouts and for the rest of our products.

Canvas Gallery Wraps

What border wrap options do I have for my canvas?
Simply Color Lab offers three canvas border options. You can choose a natural wrap, solid border (any color of your choice) or digitally stretched. See our video tutorials that explain how to setup up these options.

What is a gallery-wrap?
A gallery-wrap is the process of wrapping the printed canvas around a custom made stretcher frame. The image is wrapped around the frame for a clean, modern look. All work is done with an artist's critical eye. We will not print an image if we don't think it is going to turn out perfect.

What is a gallery-wrap with a border?
A gallery-wrap with a border means that you will either select a solid color or a digital stretch for the border of your canvas.

What is a natural wrap?
Natural wrap means that your entire image will continue to wrap around the sides of the canvas frame. No adjustments have to be made to your file to make it fit for the wrap. Loose shot images work best for a natural wrap. A tight composition results in the subject of the image wrapping around the edges of the border.

What is digital stretching?
Digital stretching is a printing option for the sides of the canvas (wrap). It means that we take a slight piece of our image on each side and stretch it to make it fit the sides of the canvas. This will give you the effect of your image looking naturally wrapped around the frame. The more of the image we stretch, the more the image will look distorted. The less we have to stretch the image, the less it will look distorted. Keep in mind this applies to the sides of the canvas only, not the face of the canvas. You would choose this option if you do not want to lose your cropping for the front face of the canvas.

If I want to order my image with a border or digital stretch in the ROES software, how do I do that?
You will first want to select Canvases located in the Catalog menu of ROES. Click on the Border/Digital Stretch tab and choose your sizing template below. Drag and drop your image into the template. You will see the front face of your image and the blue shaded area where the image will be wrapped. Next, please choose a white, black, colored or digital stretch option for your border.

How do I size my photo on ROES to allow for the natural wrap?
If you’re ordering a .75” or 1.5” frame, add 2 inches to the height & width in Photoshop. That means 2 inches for the height (top & bottom of image) and 2 inches for the width (left & right sides of the image), giving you a total of 4 inches per dimension.

If you’re ordering a 2.5” frame, add 3 inches to each side.

Example: If you want a 20x24” canvas with a 1.5” frame, you’ll need to size the image to 24x28”.

Can you print word wraps?
Yes, we can. We are one of the only canvas companies to print word wraps. Our stretchers will make sure your word wraps and borders are aligned perfectly on the frame.

How do I set up my file for a word wrap?
First, determine your target front face size of your canvas and add 4 inches to the height and width in order to allow a 2inch border for the wrap of the canvas. Pull guides from your rulers in Photoshop at 2 inches from each edge to verify your template for your target size. Anything that lies inside the guides will be on the front face of the canvas and the border you created will be the wrap of the canvas. Next pull another set of guides at Ω" from each edge. You have 1 Ω" to work with for the text. Make sure the text is between the two guides. Your text will be on the sides of the canvas and not wrapping around to the back edge.

Simply Vivid™ Print Proof Books

What is a Proof Book?
A Proof Book contains as many non-color corrected images as you like with either one or multiple images per page. Each book comes with a black spiral binding, a clear protective plastic cover, your choice of an image for the cover sheet and a durable black cardstock back.

What color space do you use Simply Vivid™ Prints?
We accept sRGB color space.

What sizes and combinations are available for Proof Books?
Proof Books can come in sizes of 8x10 and 11x14.
For both sizes, you can choose from 1, 4, 6, 9, or 12 images per page.

Where can I order Proof Books?
Proof Books can be ordered in the Simply Vivid Proof Book Catalog in our ROES ordering system. 

How should my files be set up?
Images will appear in the same orientation and aspect ratio as received when dropped into ROES. Be sure to rotate and/or crop as necessary prior to uploading. All files need to be at least 300ppi and in JPG format.

Is there a page limit to Proof Books?
Nope! Include as many pages as you like! If your book reaches maximum size for the binding, we will split it into separate books for you.

What is the shipping charge for Proof Books?
Proof Books shipping is $7.95. (Shipping rate is for Ground Shipping to the US, extra charges will apply for rush or expedited shipping and all international shipments. 

What is the turnaround for Proof Books?
Proof Books turnaround is one day in house plus shipping.

Simply Vivid™ Prints

Why Simply Vivid™ Prints?
Simply Vivid prints are the highest quality paper prints available. Our Vivid Prints print in a much wider color gamut than other traditional wet labs thus giving you more color than you've ever thought possible!

What color space do you use Simply Vivid™ Prints?
We accept sRGB color space.

Do you offer frames and mattes for Simply Vivid™ Prints?
Yes, we offer a variety of Total Custom Framing and mating for our Simply Vivid Prints. Click here to view all the options. 

What is back printing?
Back printing is simply three small lines of text that appear on the back of Simply Vivid Prints. The first line will automatically pull your studio name (up to 36 characters) and a copyright sign with the year. The second line is for the original name of the image file. (limit of 27 characters) The third line displays your ROES order number. 

What's the shipping charge for Simply Vivid™ Prints? 
All Simply Vivid Print orders are $8.95 for 0-20, $7.95 for 21-50 and $5.95 for over 50 for shipping. (Shipping rate is for Ground Shipping to the US*, extra charges will apply for rush or expedited shipping and all international shipments) 
*Orders under $12 will be shipped via USPS." Please see either USA or Canadian shipping tabs at the top for details.

What mounting options are available for Vivid Prints?
Vivid prints have the following mounting options:

Styrene: on prints sized 3.5x5 to 12x18
Double Weight Matte Board: on prints sized 3.5x5 to 12x18
Eco Board: on prints sized 8x10 to 12x18
Standout: on prints sized 5x7 to 11x14

Simply Canvas Backdrops™

What is a Simply Canvas Backdrop™?
Simply Canvas Backdrops are 100% canvas, non-glare Backdrops. Simply Color Lab's Backdrops are sprayed with a UV matte spray. Unlike other "shiny" Backdrops that take forever for lighting setup to avoid glare, our backdrops let you spend less time lighting and more time shooting.

What size Backdrops do you offer?
Simply Backdrops are available in 5x4, 5x6, 5x8, 5x10, and 5x15

What is a Single Drop?
A Single Drop is a backdrop with a single design on it. Single Drops are available in 5x4, 5x6, 5x8, and 5x10.

What is a Twin Drop?
A Twin Drop is a backdrop that is split into two separate backdrop designs. Twin Drops are available in 5x8, 5x10 and 5x15.

What is a Triplet Drop?
A Triplet Drop is a backdrop that has three separate backdrop designs. Triplet Drops are available in 5x10 and 5x15.

Is there an additional charge for more than one design on the Twin or Triplet drops?
No, the cost remains the same for one to three designs on the Twin or Triplet Drops.

How do I Order a Simply Color Backdrop?
1. Click Here to view our backdrop designs and download the low-res Ordering Thumbnails. (Don't worry this is a small file)
2. These files are only for uploading into ROES and for ordering purposes. (Note that this download is also available on the main Simply Color Backdrops page)
3. When you're ready to order, either load the entire backdrop Ordering Thumbnail file into ROES or just the Designs you want to try out. Be sure to only use images downloaded from here.
4. Launch ROES and select the Canvas Backdrops catalog.
5. Select the template for the size and type of backdrop you want to design. Please note to select a Twin Drop or Triplet Drop Template if you want to have more than one design on your backdrop.
6. Drag and drop the Ordering Thumbnails into the template to try out different looks and combinations. This is a visual Representation of the backdrop only. DO NOT Crop, Zoom or Rotate the image, as these changes will not be reflected in the finished product.
7. If desired, choose a Digital Wood Molding option from the options area in ROES. If you choose a Twin Drop, the Digital Wood Molding will be placed at the bottom edge of the top Backdrop Design you placed in ROES when it is printed. If you choose a Single Drop the Digital Wood Molding will be placed at the bottom edge of the design when it is printed. Wood Molding can be added on a triplet backdrop per Alliey
8 . Submit your beautiful custom designed backdrop for printing.

Can I submit my own images to print as a Simply Canvas Backdrops™?
Not at this time but we have hundreds of designs for you to choose from.

What's the turnaround time on Simply Canvas Backdrops™?
The turnaround time is 2-3 business days in-house, plus shipping time.

How many designs are available for Simply Canvas Backdrops™?

New designs are being added all the time! Click Here to view them all. Check back often for new and exclusive Backdrops and remember to re-download the Ordering Thumbnails when we add to the collection so you have all the new designs.

Press Printed Products

What format should I submit my press image in? 
Please submit your file to us in a RGB or SRGB color space as a JPG format.

How should I submit a custom die cut file for press? 
You will need to use our templates to create a Layered PSD file and also a flattened jpg. Please submit your file to us as a Flattened jpg Image and once the print department has proofed the image, we will contact you for a layered PSD File.

What are your press card sizes? 
A variety of sizes are available on our standard press card template page. You may also see every size available in our ROES ordering system.

What kind of templates and how many do you offer for press? 
We have 37 standard die cut templates that are available for download here. We also have 20 standard templates with a straight edge available for download here. These templates allow for the 1/8" bleed required, so they are slightly larger than the actual printing size. Make sure all relevant visuals and copy are not in the 1/8" bleed area. We will contact you if there is an issue.

Do prices vary for different press papers?
All of our press papers are the same price. We have a great variety of gloss, linen, felt, pearl and many more to choose from including ECO friendly papers.

Can customers submit a custom size for press? 
Yes you can! The largest size we can currently cut is 11x16". Please call customer service for custom pricing.

What are the press shipping costs?
All standard shipping for press products is $6.95. Please see either USA or Canadian shipping tabs at the top for details.

What are the die cut set up costs?
There is an additional $7.50 charge for 25 cards, $15 additional for 50 cards, and $22.50 additional for 75 cards.

What is the press run quantity?
We currently offer our press printed products in packs of 25, 50 and 75. For example, to order 200 cards, place an order for four packs of 50.

Where are the templates and pricing for press located?
The templates are located at SimplyColorLab.com under "The Goods" tab. Then click on the press printed products. Once you have logged in, you will be able to see pricing and download our templates.

Press Printed Pop-Up Cards

How do the Pop-Ups work?
The "Pop-Up" is created by using unique folds that allow the designs to be hidden inside of the card until it is opened.

What sizes are available for Pop-Up Cards?
Pop-Ups are available in trifold 5x5 or 5x7, depending on the design.

How many Pop-Up cards come in a pack?
Pop-Ups come in packs of 25, 50 and 75.

What papers are available for Pop-Ups?
Two of our fabulous press papers are available for Pop-Ups: Premium Bright White Linen and Saltwater Pearlized White.

Do prices vary for different press papers?
No, all of our press papers are the same price.

How many templates are there to choose from?
There are 5 sizing templates and 8 design templates available for Pop-Up Cards. All are preset to the correct sizes at 300ppi, Quality 12, and RGB color space.

How do I order Pop-Up Cards?
Upload your file to Roes as a flattened JPEG (Quality 12, 300ppi and in RGB color space)

What format should I submit my pop-up image in? 
Please submit your file to us as a flattened JPEG, 300ppi and in RGB color space.

What is the turn-around time for Pop-Ups? 
Turn-around time is five business days in-house, plus shipping time.

What are the Pop-Up shipping costs?
Shipping is $6.95 on all Press Printed Product orders.

Super Folios

What sizes are available for Super Folios?
Super Folios are available in 4x5, 5x7, 8x8, 8x10, and 10x10.

What papers are available for Super Folios?
Our Beautiful Matte and Metallic papers are available for the inside of your Super Folio.

What kind of cover options do you have for Super Folios?
We have over 60 cover options for our Super Folios which include 2 printed paper cover options, 2 canvas printed cover options, 50 fabrics, and 7 leathers. 
All of them can be viewed here.

Do prices vary for different press papers?
No, all of our press papers are the same price.

Are there sizing templates available?
There are sizing templates available for each Super Folio size. Click here to view the Super Folio sizing templates.

How do I place my order?
Upload your files into Roes as a flattened JPEG ( Quality 12, 300ppi, and in RGB color-space. )

What format should I submit my Super Folio image in? 
Please submit your file to us as a flattened JPEG, 300ppi, and in RGB color-space.

What is the turn-around time for Super Folios? 
Turn-around time is 3 business days in-house plus shipping time.

What are the Super Folio shipping costs?
Shipping is charged in sets of three; $7.95 for up to three Folios of any size. Each additional Folio beyond the first three will cost $7.95 for each set of three. (For example, if you buy four folios shipping is $11.22, if you buy six folios shipping is still $11.22)

Simply Metal Prints

What sizes are available for Simply Metal™?
Simply Metal prints are available in 4x6, 5x7, 6x6, 8x8, 8x10, 12x12, 11x14, 10x20, 16x16, 16x20, 20x20, 24x24, 24x30, 24x36, 30x40 and circle sizes in 8, 11, 16, 20 inch diameter.

What finishes are available for Simply Metal™?
Our Simply Metal™ prints come in a gloss finish.

In what format should I submit my Simply Metal™ image? 
Please submit your file to us as a flattened JPEG at 200ppi, RGB color-space, and with 1/16” bleed.

What is the turn-around time for Simply Metal™? 
The turnaround time is two business days in-house, plus shipping time.

What are the Simply Metal™ shipping costs?
 Shipping prices are for up to three(3).  For each additional print in the order over a quantity of three(3), we will be charging $5.00 each. If you order prints that fit within multiple shipping tiers, your shipping price for the first three (3) will be based on the largest print ordered.

4x6 to 10x20 - $6.95 up to 3
16x16 to 24x24 - $14.95 up to 3
24x30 and up - $24.95 up to 3

Standouts

What sizes are available for Standouts?
Standout mounting is available for the following print sizes:

Fine Art Prints: 5x7, 8x8, 8x10, 8x12, 10x10, 10x20, 11x14, 12x12, 16x16, 16x20, 16x24, 20x20, 20x24, 20x30, 24x30

Simply Vivid Prints: 5x7, 8x8, 8x10, 8x12, 10x10, 10x20, 11x14, 12x12

What photo papers are available to mount on Standouts?
Choose any of our Fine Art Papers or Simply Vivid Prints.

What options are available for Standouts?
Standouts come in ¾” and 1-½” with a black edge.

In what format should I submit my Standout image? 
Please submit your file to us as a flattened JPEG at 200PPI RGB with no bleed.

What is the turn-around time for Standouts? 
2 business days in-house plus shipping time.

How do I order Standouts? 
Order Standouts as a mounting option in ROES in either the “Photo and Fine Art Prints” or “Simply Vivid Prints” catalog.

What are the Standout shipping costs

Standouts are a mounting option for Fine Art Prints and Simply Vivid Prints. The shipping is the same as for our Fine Art and Vivid Paper prints. $7.95

Mount Albums

What is a Mount Album?

Mount Albums from Simply Color Lab are unique, high quality albums with affordable prices. Each 2 mm thick black mount board page has your Vivid Print professionally mounted with a 1/16” border around all sides. Choose from Metalic, Luster or Gloss Vivid paper types to give your images a unique look. Cover options include stunning clear acrylic that showcase your favorite image or choose a more traditional style cover with our real premium black leather.

What sizes are available?

Available in 2 popular sizes: 5x7 and 8x10 with 11 to 21 sides per album.

What are the cover options?

Clear Acrylic Front Cover with Black Leather Spine and Back Cover

All Black Leather Cover-Coming Soon

*All books are black leather. Front cover style is option.

What paper types are available?

Luster (vivid)

Gloss (vivid)

Metallic (vivid)

In what format should I submit my images?
Please submit your file as a JPG at 200ppi.

What is the turnaround time?
The turnaround time is five business days in-house, plus shipping time.

How much is shipping on Mount Albums?

Contiguous United States

$7.95* (FedEx Ground) - up to two in a box - any size albums

Canada

Province of Ontario - $9.95* (up to two in a box - any size albums)

All other provinces - $19.95* (up to two in a box - any size albums)

Alaska and Hawaii – Custom quote

International – Custom quote

*Shipping rate is for Ground Shipping, extra charges will apply for rush or expedited shipping and all international shipments. Please call customer service for a custom shipping quote.

Double-Sided Metal Ornaments

What is a Metal Ornament?

These charming double-sided metal ornaments will be a holiday sales hit. They come in six shapes; Oval,
Prague, London, Tapered, Berlin and Benelux. Each ornament comes with a red satin hanging ribbon.
Black and white or color images are printed over a white basecoat on a modern metal surface. These metal
ornaments have a gloss finish and are .045” thick.

What Shapes are available?

Oval – 2.35”x3”
Prague – 3”x3”
London – 3”x3”
Tapered – 2.75”x4.1”
Berlin – 3.99”x2.75”
Benelux – 3.95”x2.76”

In what format should I submit my Metal Ornament image?

Please submit your file at actual size in a JPG format with 300ppi.

Do you have sizing templates available for Metal Ornaments?

Links to the downloadable templates are available on the products landing page.

3.25x3.25 - London and Prague 

3.25x4.2   - Benelux and Berlin 

2.75x3.5   - Oval 

3.25x4.5   - Tapered 

*File size required - includes bleed.

What is the turnaround time?

The turnaround time is two business days in-house, plus shipping time.

What are the Metal Ornament shipping costs?

Up to three ornaments can be shipped per the charges listed below:

Contiguous United States

Contiguous US      - $5.95 up to 3 ** FedEx*
Alaska and Hawaii  - Call for quote

Canada                - $9.99 up to 3 ** FedEx*
International         - Call for quote

 *Shipping rate is for Ground Shipping, extra charges will apply for rush or expedited shipping and all 
international shipments. Please call customer service for a custom shipping quote.

 

Print Wraps

What are Print Wraps?

Display your images with our stunning, new Print Wraps. Identical to our Canvas blocks but available in 100% digitally-printed fine art Luster paper. Print Wraps are coated with velvet UV laminate to protect your image and then wrapped around a solid block base.  Price includes hanging hardware and black mat board backing.

What sizes are Print Wraps™ available in?

All with 1.5” depth

Standard          Square                   Panoramic

8X10                  12x12                       10x20

11X14                16x16                        12x24

16X20                20x20                        20x40

20X24

20X30

24X30

24X36

30X40

In what format should I submit my Print Wrap™ image?

Please submit your file as a JPEG at 200PPI

Do you have sizing templates available for Print Wraps™?

Links to the downloadable templates are available on the products landing page.

What is the turnaround time?
The turn-around time is three business days in-house, plus shipping time.

What are the Shipping costs?
Print Wrap Shipping costs vary depending on size. Please see either USA or Canadian shipping tabs at the top for details.



Canvas Blocks

What are Canvas Blocks?

When it comes to canvas, Simply Color produces the best available in the market. Our latest addition to our canvas product line is the high-quality, super durable Canvas Block. Your image is printed directly on a UV-coated satin finish canvas and professionally wrapped around a solid block base. Price includes hanging hardware and black mat board backing. Please note that these canvases are not the traditional Gallery Wrapped and Hand-stretched Canvases.

What sizes are Canvas Blocks™ available in?

All with 1.5” depth

Standard          Square                   Panoramic

8X10                  12x12                        10x20

11X14                16x16                         12x24

16X20                20x20                         20x40

20X24

20X30

24X30

24X36

30X40

In what format should I submit my Canvas Block™ image?
Please submit your file as a JPG at 100ppi.

Do you have sizing templates available for Canvas Blocks™?
Links to the downloadable templates are available on the products landing page.

What is the turnaround time?
The turnaround time is three business days in-house, plus shipping time.

What are the Shipping costs
Canvas Block Shipping costs vary depending on size. Please see either USA or Canadian shipping tabs at the top for details.

Wood Prints

Create memorable pieces of art using our Wood prints. Wood is a natural option to display your finest images in a unique way. Made from maple multiplex and finished with a satin coating, wood prints have a 45-degree beveled  edge and hanging slot across the back allowing for easy installation using two screws.

What sizes are Wood Prints available in?

Square Sizes
Standard Sizes
  Panoramic Sizes   Circle Sizes
6x6
12x12
20x20
24x24
30x30

Finish: Satin

8x10
11x14
16x20
20x24
24x30
30x40

Finish: Satin

6x20
8x30
10x40

Finish: Satin
8"
12"
16"
20"

Finish: Satin

In what format should I submit my Wood Print image?
Please submit your file as a JPEG at 200ppi.

In what color space should I submit my Wood Print image in?
Please submit your file in the SRGB color space.

What is the turnaround time?
The turnaround time is two business days in-house, plus shipping time.

What are the Wood Print shipping costs?
  Up to three unframed Wood Prints™ can be shipped per the charges listed below: Contiguous United States
 
The charges listed below cover 1 framed wood print. Each additional framed wood print will cost $10 in shipping per print.

Wood Print Size Shipping Price (Contiguous United States)
Unframed Wood Print (Max Quantity 3 covers at This Price)
Framed Wood Print (Max Quantity 1 covers at This Price)
6x6 to 24x24 $14.95
24x30 to 30X30 $24.95
30x40 & 10x40 $39.95

Canada Shipping

Wood Prints Max Quantity at This Price Shipping Price
6x6 to 24x24     3* $24.99
24x30 to 30x30 3* $24.99
30x40 & 10x40 3* $24.99

*Shipping rate is for Ground Shipping, extra charges will apply for rush or expedited shipping

*International including Alaska and Hawaii-Call for custom quote

Decorables

Wood Tables

What are Wood Tables?
Wood Tables are customizable with any image of your choice. They are printed on maple multiplex wood and finished with a satin coating to give your image a warm, textured look. The wood print is mounted to brushed steel, hairpin style legs.

What color trim is available for Wood Tables?
Black or natural trim is available.

What sizes are Wood Tables available in?
Wood Coffee Tables come in one size: 20x40
Wood Side Tables come in one size: 20x20
They are both 3/4" thick

How tall are the Wood Tables?
Coffee tables are 16” high
Side tables can be 16” or 24” high

In what format should I submit my Wood Table image?
Please submit your file as a JPEG at 200ppi.

In what color space should I submit my Wood Table image in?
Please submit your file in the SRGB color space.

What is the turnaround time?
The turnaround time is five business days in-house, plus shipping time.

What are the Wood Table shipping costs? 
National for coffee table and side table:  $19.99
International for coffee table and side table: $39.99


Art Walls

What are Art Walls?
Art Walls are a three-dimensional work of art created from your photography. They are a high-end art installation made from Canvas, Mounted Paper or Metal Prints. *Mounted Paper Print Art Walls are available in Luster only.

What is the process to create an Art Wall?
You will select the size of your custom Art Wall, and then upload your image in ROES under the “Custom Art Wall” tab. Then we will custom design an art wall and send you a proof for your approval. After you approve your Art Wall design, we will send it into production.

What sizes are Art Walls available in?
Our standard sizes available are: 30x40, 36x36, 40x60, 48x48, 60x60. Contact us if you are interested in a custom size.

In what format should I submit my image?
If ordering a canvas Art Wall, please submit your file as a JPEG at 100ppi. If ordering a metal or mounted paper print Art Wall, please submit your file as a JPEG at 200ppi.

What is the turnaround time?
The turnaround time to receive the proof of your Art Wall is 2 business days. Once your proof is approved, the turnaround time for production is eight (8) business days in-house, plus shipping time. (These are custom, one of a kind products, and well worth the wait!)

What are the Art Wall shipping costs?
US Domestic Ground  
-          $24.99
Canada               
-          $34.99
International                   
-          Custom Quote

Canvas Connectibles

What are Canvas Connectibles™?
Canvas Connectibles are made from our Canvas Blocks and connected with sturdy, high quality aluminum hardware. Choose from several arrangements. You or your customer hang them as one piece for a perfectly symmetrical display that will never go out of alignment on your walls. Please note that these canvases are not the traditional Gallery Wrapped and Hand-stretched Canvases.

What sizes are Canvas Blocks™ available in?
All with 1.5” depth

Canvas Connectibles come in several arrangements.  Please visit the product page to see layouts and sizes

In what format should I submit my CanvasConnectibles images?
Please submit your file as a JPG at 100ppi.

Do you have sizing templates available for Canvas Connectibles
Links to the downloadable templates are available on the products landing page.

What is the turnaround time?
The turnaround time is three business days in-house, plus shipping time.

What are the Canvas Connectible shipping costs?

US Domestic Ground:

9 piece square 6x6's   - $14.99
 
9 piece square 12x12's - $19.99
 
6 piece two rows of three 12x12's - $19.99
 
4 piece square 12x12's - $19.99
 
6 piece two rows of three each 6x6's - $14.99
 
4 piece square  6x6's - $14.99
 
4 piece Staircase Layout 12x12's - $14.99
 
4 Piece Staircase Layout 6x6's - $19.99

Canada:

9 piece square 6x6's   - $34.99
 
9 piece square 12x12's - $39.99
 
6 piece two rows of three 12x12's - $39.99
 
4 piece square 12x12's - $39.99
 
6 piece two rows of three each 6x6's - $34.99
 
4 piece square  6x6's - $34.99
 
4 piece Staircase Layout 12x12's - $34.99
 
4 Piece Staircase Layout 6x6's - $39.99

3D Collages

What are 3D Collages?

3D Collages are three-dimensional clusters that display 3-7 images. The lightweight, interconnected construction hangs as one piece using our three-dimensional hanging system. There are 20 templates to choose from and all of them are available in canvas, fine art mounts or metal prints.

In what format should I submit my image?

If ordering a canvas 3D Collage, please submit your file as a JPEG at 100ppi. If ordering a metal or fine art mount 3D Collage, please submit your file as a JPEG at 200ppi.

Do I need a template?

Downloadable templates are not needed for Metal and Fine Art Mount 3D Collages. However, we do suggest you download our template for the Canvas 3D Collage since it needs a 2 inch bleed on each side.

What is the turnaround time?

The turnaround time for production is 3 days in-house, plus shipping time.

What is the 3D Collage shipping costs?

US Domestic Ground

-          $14.95 per 3D Collage

Canada

-          $24.99 per 3D Collage

PhotoShelfies

What sizes are PhotoShelfies available in?

3 – 6x6” prints & a 24x3” wood base

3 – 8x8” prints & a 30x3” wood base

3 – 8x10” prints & a 30x3” wood base

What mediums are PhotoShelfies available in?
PhotoShelfies are available in metal prints & mounted luster paper prints.

What are the paper prints mounted to?
The paper prints are mounted to styrene for durability and to avoid warping over time.

What colors are the wood bases available in?
Black & White

In what format should I submit my image?
Please submit your file to us as a flattened JPEG at 200ppi, RGB color-space.

What is the turnaround time for PhotoShelfies?
The turnaround time is 2-3 business days in-house, plus shipping time.

What is the PhotoShelfie shipping costs?

US Domestic Ground - Contiguous US only
All Options and Sizes - $9.99 per PhotoShelf

Canada
All Options and Sizes - $24.99 per PhotoShelf

International
All Options and Sizes - $45.00 per PhotoShelf

Canvas Float Wraps

What sizes are available for Canvas Float Wrap?
Canvas Float Wrap are available in 4x6, 5x7, 6x6, 6x12, 6x20, 8x8, 8x10, 8x30, 10x20, 10x40, 12x12, 11x14, 12x18, 12x24, 16x16, 16x20, 16x24, 18x36, 20x20, 20x24, 20x30, 24x24, 24x30, 24x36, 30x30, 30x40 and custom sizes.

In what format should I submit my image?
Please submit your file to us as a JPEG at 100ppi.

What is the turn-around time for Canvas Float Wrap
The turnaround time is 3 business days in-house, plus shipping time.

What are the Canvas Float Wrap shipping costs?
If you order float wraps that fit within multiple shipping tiers, cost for the first three will be based on the shipping price of the largest print ordered.  Each additional float wrap will incur a fee of $5.00 each.
4x6 to 10x20 - $7.95
16x16 to 24x24 - $14.95
24x30 and up - $24.95

ImagePops

What are ImagePops?
Image are a three-dimensional work of art created from your photography. ImagePops are similar to our Art Walls but will only have two layers instead of multiple layers.  Traditionally ImagePops will have one part of the image Popped out....but you may request up to three sections popped out.  Please note this in your order notes.  There may be an extra charge for this and you will be notified if there is.   Made from Canvas, Mounted Paper or Metal Prints. *Mounted Paper Print Art Walls are available in Luster only.

What is the process to create an ImagePop?
You will select the size of your custom Art Wall, and then upload your image in ROES under the “ImagePop ” tab. Then we will custom design an image pop and send you a proof for your approval. After you approve your Image Pop design, we will send it into production.

What sizes are ImagePops available in?
Our standard sizes available are: 16x20, 24x24, 24x30, 30x30, 20x30, 24x36, 30x40. Contact us if you are interested in a custom size.

In what format should I submit my image?
If ordering a canvas ImagePop, please submit your file as a JPEG at 100ppi. If ordering a metal or mounted paper print ImagePop, please submit your file as a JPEG at 200ppi.

What is the turnaround time?
The turnaround time to receive the proof of your ImagePop is 1-3 business days. Once your proof is approved, the turnaround time for production is five business days in-house, plus shipping time.

What are the ImagePops shipping costs?
US Domestic Ground

Size                                        Shipping
 
16x20                                    $14.99
24x24                                    $14.99
24x30                                    $24.99
30x30                                    $24.99
20x30                                    $24.99
24x36                                    $24.99
30x40                                    $24.99
Canada

Size                                        Shipping
 
16x20                                    $24.99
24x24                                    $24.99
24x30                                    $34.99
30x30                                    $34.99
20x30                                    $34.99
24x36                                    $34.99
30x40                                    $34.99

International
- Custom Quote

Album Blocks

What Sizes are available for Album Blocks?
5x7 prints (displayed in a 2.5x3.5x4 inch block),  8x8 (displayed in a 2.5x3.5x6 inch block) and 8x10 prints (displayed in a 2.5x3.5x6 inch block).
 
 
What papers are available for the Album Blocks?
Fine art luster with matte lamination, and will be mounted on 1mm styrene (your choice of black or white). Please contact customer service for more paper options.
 
 
What colors are available for the Album Blocks?
Black, white, natural and brown stain finishes
 
 
How many prints will my Album Block hold?
We offer two base sizes that hold either 10 or 20 mounted prints.
 
 
How do I place my order?
Upload your files into ROES in the Album Blocks catalog...you can also order your prints in that catalog...as a flattened JPEG (Quality 12, 300 ppi and in RGB colorspace).
 
 
What is the turn-around time for Album Blocks?
Turn – around time is 3 business days in house, plus shipping time.
 
 
What are the shipping costs for Album Blocks?
 
Domestic ground, within the contiguous US,  $9.99 per block
 
Canada, $24.99 per block
 
International, $39.99 per block

Image Boxes

What Sizes are available for Image Boxes?
Image Boxes are available in 4x6, 5x7, 8x8, 8x10 and 11x14 sizes.
 
 
How Many prints will my Image Box hold?
Small- 1.5 inch depth- will hold up to 100 vivid prints, or up to 15 fine art luster with matte laminate, mounted on 2mm styrene (your choice of black or white).
 
Large- 2.5 inch depth- will hold up to 200 vivid prints,  or 25 fine art luster with matte laminate, mounted on 2mm styrene (your choice of black or white).
 
 
Are there sizing templates available?
Prints are the traditional sizing standard but if you would like to confirm, there are sizing templates available for each Image Box size . Click here to view the Image Box sizing templates .
 
 
How do I place my order?
Upload your cover image into the Image Box catalog in ROES as a flattened JPEG (Quality 12, 300 ppi and in RGB color-space).
You can also order your Vivid or Mounted prints in that catalog.
 
What format should I submit my Image Box image in?
Please submit your file to us as a flattened JPEG, 300 ppi, and in RGB color-space.
 
 
What cover options are available?
We offer printed covers on canvas (traditional or metallic) or printed matte paper, fabric or leather.
 
What is the turn-around time for Image Box?
3 business days in house, plus shipping time.
 
What are the shipping costs for Image Box?

Domestic ground, within the contiguous US, $12.99,  for up to 3 for (1.5 inch depth), up to 2 for (2.5 inch depth)

Canadian,  $24.99, for up to 3 for (1.5 inch depth), up to 2 for (2.5 inch depth)
 
International, $39.99, for up to 3 for (1.5 inch depth), up to 2 for (2.5 inch depth)

USB Drives & Boxes

What is the turn -around time for USB drives and Print boxes?
The turn-around time is 5 business days in house, plus shipping time.

What printing specs should I know for USB drives and Print boxes?
File should be a minimum of 10"x10" and should be set at a minimum of 300ppi.

What is the set up fee?
The set up fee is free if you order 3 or more USB drives in the same order. There is a $15.00 one time set up fee of your custom logo or design if only ordering one, however, any other boxes using that same design in the future will have no extra charge.

How do I re-order a custom logo or design?
Upload your image place holder into ROES in the USB Drives and Boxes catalog, then select the “previous used design fee no set up fee” option. 

How do I place my USB Print Box orders?
Upload your files into ROES in the USB Drives and Boxes catalog, as a flattened JPEG (Quality 12, 300 ppi and in sRGB colorspace). You can also order your prints in that catalog.

What styles are available for the USB drives?
We offer solid wood drives (8gb), and crystal drives (8gb and 16gb).   Both Styles include custom engraving and raised color printing.

What styles and sizes are available for the USB Print boxes?
We offer a wide variety of styles and sizes. Click here for details.

How many prints will my USB drive box hold?
Print capacity will vary depending on box style and mounting options.  Click here for details.

What printing options are available?
Our state of the art process offers raised color or engraved printing.

What are the shipping costs for USB drives?
Domestic ground within the contiguous US, $6.99 per order
Canada, $28.00 per order

What are the shipping costs for USB Print Boxes?  
Domestic ground within the contiguous US-
$9.99- up to 2 boxes per order  
$14.99 – 3-10 boxes per order
Over 10 boxes- call customer service for custom quote
 
Canadian -
$28.00 – up to 2 boxes per order
$38.00 for 3-10 boxes per order
Over 10 boxes- call customer service for custom quote

Acrylic Prints

What sizes are Acrylic prints available in?

We offer three different depths in the below standard sizes. Custom sizes are also available up to 30x40 inches.

1/4” & 1”

Size Size

4x6 4x6

5x7 5x5

6x6 5x7

6x12 6x6

6x20 8x8

8x8 8x10

8x10 8x12

8x30

11x14

12x12

12x18

12x24

10x20

10x40

16x16

16x20

16x24

18x36

20x20

20x30

24x24

24x30

24x36

30x30

30x40

In what format should I submit my Acrylic print image?

Please submit your file to us as a flattened JPEG at 200ppi, RGB color-space, and with 1/8” bleed.

What is the turnaround time?

The turnaround time is five business days in-house, plus shipping time.

How do I hang my acrylic print?

All ¼" depth acrylic prints include a wood cleat, with the option to add mounting hardware for $10.00.

What paper types are available?

Prints will be offered on fine art metallic and gloss paper types.

Can I order my acrylic with rounded edges?

Our acrylic prints will come with standard straight edges. However, you can order them with round edges at no additional charge.

What are the Shipping costs?

Acrylic prints op Shipping costs vary depending on size. Please see either USA or Canadian shipping tabs at the top for details.


Heritage Wood Prints

What are Heirloom Wood Prints?

Our heirloom prints include UV sprayed fine art linen prints mounted on white birch wood.  These prints have a distressed beveled front edge and are available in circle, square, or rectangle shapes.

What are Legacy Wood Prints?

Our Legacy wood prints include luster fine art prints laminated with a matte laminate, then mounted on white birch wood.  These prints have a straight front edge and are available in circle, square, or rectangle shapes.

How can I hang my Heritage Wood Prints?

All of our Heritage Wood Prints come ready to hang with a keyhole slot allowing for easy installation.

What sizes are available for the Heritage Wood Prints?

We offer 5x7, 6x6, 8x8, 8x10, 8x12, 11x14, 12x12, 12x18, 16x20, 16x24, 20x20, 20x24, 20x30, 24x24, 24x30 in square and rectangle prints, and 8”,12”, 16" and 20” circle prints. We do custom sizes up to 24x30"

*All square and rectangle prints will have rounded corners.

What is the turnaround time for the Heritage Wood Prints?

The turnaround time is (5) five business days in-house plus shipping time.

In what format should I submit my Heritage Wood Print image?


Please submit your file as a JPEG at 200ppi.

 

In what color space should I submit my Heritage Wood Print image in?
Please submit your file in the sRGB color space.

 

What are the shipping costs for?     

Contiguous United States

Link to shipping

Canada

Link to shipping



Loyalty Program

What is the Loyalty program?
Our loyalty program allows you to earn points for all of the products you purchase from Simply Color Lab. Each time you pay for a product, the amount you paid will be added to your loyalty point's total, even sale items. For sale items you will receive points based on the amount you paid for the product, not the regular price of the product. Points are awarded dollar for dollar at the time of the payment of the transaction. Once you have earned 1000 points you can begin trading in your points for Simply Cash™. (Simply Cash™ is awarded at a rate of 5% of your total points ñ 1000 Loyalty Points earns $50 in Simply Cash™).

When do the Loyalty Points start? 
Here's an easy way to remember it. Loyalty Points began on 1/11/11!

Where is SimplyCanvas.com? 
We have combined all of our great products into one website. All of SimplyCanvas.com's offerings are available on SimplyColorLab.com.

Do you have any other great deals?

Yes, if you are looking to showcase your work you have a variety of options. For example:

You can get Our Total Custom Framing Paper Prints Corner Set that includes a corner sample of each of our traditional paper print frames and skinny paper print frames. It is $59 in ROES + $5 shipping but you will receive a $50 gift certificate in return!

We also have our 8''x8'' Leather Bound, Professional Album featuring your logo and your favorite image printed on our 12 fine art photo papers to have on display for your clients. It is $50 in ROES and you will receive a $50 gift certificate in return.

Please check our website for other sample specials!

Discounts Codes & Pricing

How can I verify a discount code has been applied to my order?
Discount codes will be honored once verified by Simply Color Lab. Once approved, the discount will be applied and reflected in your Order Invoice. Please allow us to review your invoice to ensure your order has been placed and processed correctly. Your credit card will be charged once the discount code has been approved, and the total has been adjusted by our Customer Service Team. Please keep in mind that most discounts cannot be combined with any other offers, promotions, discounts or Simply Cash.

How do I determine the price of a Custom Size Print?
Custom Sized calculators are located under the "How Much" tab on our website. Enter your unique dimensions and the calculators will configure the price for you.

Do you have discounts for first time customers?
Yes! When you register with us you will receive a Welcome Packet that includes first time customer coupons. Also, check out our Sales Page on SimplyColorLab.com where you'll also find first time customer discounts and current sales.

Do you offer volume discounts?
Yes. Please contact our Customer Service Representatives for more information.